Most of us have blogs, right? How do you react to anonymous vulgar comments? Hit SPAM, right? Yeah, me too. And so did the Director of Social Media for the St. Louis Post-Dispatch Kurt Greenbaum. The first time. But when the anonymous commenter again posted the single-word vulgarity, Greenbaum tracked his IP address—to a school.
Probably [...]

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Most of us have blogs, right? How do you react to anonymous vulgar comments? Hit SPAM, right? Yeah, me too. And so did the Director of Social Media for the St. Louis Post-Dispatch Kurt Greenbaum. The first time. But when the anonymous commenter again posted the single-word vulgarity, Greenbaum tracked his IP address—to a school.
Probably [...]

• 0 Comments

What is it with airlines?
If they’re not breaking guitars, their pilots are missing airports, or they’re berating people that are trying to help them.
Well, we have one more reputation disaster to add to the list, courtesy of American Airlines.
You may recall the open letter web designer Dusting Curtis wrote to the airline. In it, Curtis [...]

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Sometimes, what looks like it will be as tasty as chocolate and peanut butter, ends up tasting more like pickles and ice cream. Nothing matches that last culinary disaster better than the merger of AOL and Time Warner.
Well, on December 9th, that union will be no more.
You can read the wordy Time Warner press release, [...]

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